ysolentaviro Logo

ysolentaviro

Smart budgeting solutions

Privacy Policy

ysolentaviro Financial Services

Effective Date: January 15, 2025

Introduction

ysolentaviro respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our short-term budgeting platform and related services.

We operate under Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our services, you consent to the data practices described in this policy.

Important: Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We collect several types of information from and about users of our services, including information by which you may be personally identified.

Personal Information

Name, email address, phone number, postal address, and other contact details you provide when registering or contacting us.

Financial Data

Budget information, expense categories, financial goals, and spending patterns you input into our platform.

Technical Information

IP address, browser type, device information, operating system, and usage patterns on our platform.

Usage Data

Information about how you access and use our services, including time spent on pages and features used.

We collect this information directly from you when you provide it to us, automatically as you navigate through our platform, and from third parties such as analytics services.

How We Use Your Information

We use information that we collect about you or that you provide to us for various purposes:

  • To provide and maintain our budgeting services and platform functionality
  • To process your registration and manage your account
  • To provide customer support and respond to your inquiries
  • To send you technical notices, updates, and administrative messages
  • To improve our services and develop new features
  • To comply with legal obligations and protect our rights
  • To detect and prevent fraud, security incidents, and other harmful activities

We may also use your information to contact you about our services that may be of interest to you, but only with your explicit consent where required by law.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our platform, conducting our business, or providing services to you.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company.
  • Protection of Rights: To protect the rights, property, or safety of ysolentaviro, our users, or others.

Any third parties with whom we share your information are required to maintain the confidentiality of your information and are prohibited from using it for any purpose other than providing services to us.

Your Privacy Rights

Under Australian privacy laws, you have several rights regarding your personal information:

Access

You can request access to the personal information we hold about you and receive a copy of that information.

Correction

You can request that we correct any inaccurate or incomplete personal information we hold about you.

Deletion

You can request that we delete your personal information, subject to certain exceptions and legal requirements.

Objection

You can object to our processing of your personal information in certain circumstances.

Portability

You can request to receive your personal information in a structured, commonly used format.

Complaint

You can lodge a complaint with us or the Office of the Australian Information Commissioner if you believe we have breached privacy laws.

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our Security Measures Include:
SSL/TLS Encryption
Secure Data Centers
Access Controls
Regular Security Audits
Employee Training
Incident Response Plans

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you of any data breaches as required by law.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Account Information: Retained for the duration of your account and up to 7 years after closure for legal and regulatory purposes.
  • Financial Data: Retained in accordance with Australian financial record-keeping requirements, typically 7 years.
  • Usage Data: Generally retained for 2 years for analytics and service improvement purposes.
  • Marketing Data: Retained until you withdraw consent or for 3 years after last contact.

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention and deletion policies.

International Data Transfers

Your personal information may be transferred to and processed in countries other than Australia, including countries that may not have the same level of data protection laws as Australia.

When we transfer your personal information internationally, we ensure appropriate safeguards are in place, such as:

  • Adequate security measures and contractual protections
  • Compliance with Australian Privacy Principles
  • Use of standard contractual clauses or other approved transfer mechanisms

We will only transfer your personal information to countries or organizations that provide an adequate level of protection or where we have implemented appropriate safeguards.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your use of our services. Cookies are small data files stored on your device that help us improve your experience.

We use the following types of cookies:

  • Essential Cookies: Required for the operation of our services and cannot be switched off in our systems.
  • Analytics Cookies: Help us understand how visitors interact with our platform by collecting and reporting information anonymously.
  • Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences.
  • Marketing Cookies: Used to track visitors across websites to display relevant and engaging advertisements (with your consent).

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top of this policy.

For material changes, we will provide you with additional notice, such as sending an email notification or displaying a prominent notice on our platform before the changes become effective.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Muriel Stewart Cct, Canberra ACT 2914, Australia
Phone: +61 452 448 197
Email: info@ysolentaviro.sbs